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FAQ

The easy answer is ALL AGES!! There really is no age limit when it comes to being an animal lover! Our animal experiences are tailored to suit Kids and adults of all ages, in fact, our youngest animal enthusiast was just a few months old and our oldest so far was in their 90’s! Of course very young children tend to have much shorter attention spans, so parties for little tiddlers may be slightly shorter depending on how long they want to sit for. Please note, we do ask for parent/ guardians to ensure kids are on best behaviour, as we already have our hands full with all our amazing creatures!
There is no minimum number, our smallest gathering was for only 2 people! We can cater for a maximum of 25, however, please note, that the more kids there are, the less time they will each get to spend with the animals as we like to ensure that everyone gets to hold all the animals and bigger groups take longer to get around. We find that 8-15 is a perfect number of kids!
Yes, we do! we have public liability insurance for up to £5m and employers liability insurance. Documents can be provided upon request.
We are based in Loughton IG10 and cover an area of 10 miles free of charge. Any areas further than this may be possible but will incur travel costs. Please Contact us for a quote.
We can cater for most venues; parties work great in either halls or of course at home! We also visit, schools, nurseries, residential care homes, offices, pubs, etc etc. You just need to check with the venue that they allow animals on site. We can also come to most outdoor spaces providing the weather is ok.
We bring a large selection of all sorts of animals to all of our experiences, including birds, cute fluffies, reptiles, insects, exotics, amphibians and more! You can certainly let us know your favourite animals when booking, but we cannot guarantee the attendance of any animal as it really does depend on the animal’s mood/ health on the day! Sometimes they just don’t want to come out to play and as their welfare is our absolute top priority, we never force them to do anything they don’t want to or that may be detrimental to their health. Many people have phobias and request that we do not bring certain animals with us, however we would urge you to trust us on this one! We work very often with people that suffer animal phobias and we find with a gentle approach, in a safe and controlled environment, with our expert guidance, we can help to alleviate any fears you may have! We also like to encourage people not to pass their own fears on to other members of the party, especially children who are not born with fears, they are developed! SO come on, get your biggest bravest boots on and let us show you that there really is NOTHING to be scared of!
Well, we need to kindly ask you to ensure the following please:
  • A suitable place to set up and perform
  • A place to stop and unload or load up outside the venue, with easy access to enter or exit
  • Access to some sort of table (small or large is fine, we can make do with either!)
  • All music is turned off, toys or balloons put away, no other major distractions around
  • Quiet please!! We love everyone to get involved or spectate, however we do ask that you
please remain quiet during the show. Especially at kids parties, Adults stood at the back talking is incredibly distracting and can ruin the whole experience!
Yes absolutely, as long as they can be kept in another room whilst we are there.
Depending on the size of the event, there will be at least 2 Rangers attending.
We do many outdoor events; however, it completely depends on our glorious British weather on the day! If it is a nice sunny day, we will require some shaded area but if it is cold or raining we will need to be inside or have cover/ heating provided. If you are booking an outside event, we always require that you have an indoor plan B, just in case the weather changes at the time of the party. When we arrive, the Ranger on duty will assess the area and conditions and advise on the best place to set up. Unfortunately, due to our strict policies on caring for our animals wellbeing, if the temperatures drop too low or too high, we may have to reschedule the event as extreme weather conditions can be fatal for our beautiful creatures. We know this can be very frustrating if it happens, however we need to to understand that the animals must come first in every scenario!
We just need enough room for every one to be able to sit comfortably, and somewhere for us to place the animals carries and present. Most kitchens/ front rooms are big enough. If you have any concerns, please feel free to discuss this with us prior to your booking.
We will start off with a few ground rules, explaining how to handle/ stroke the animals and an explanation of what we are going to do. We then bring all the animals out one by one, bringing them round to every member of the party for them to pet/ hold, in a really fun and fully interactive way! We also include a few little songs and dances with certain animals to keep everyone in the party mood!
No, unfortunately not! We ask that you provide food either before or after we have been. This is for a few different reasons, including health and hygiene and also to minimise distraction for both the party participants and the animals! If you have had food prior to our visit, it is vital to ensure everyone washes their hands thoroughly before they meet the animals to get rid of any smells/ tastes, as we don’t want any animals mistaking fingers for party nibbles!! With regards to toys/ balloons etc, we ask that these are all put away during our show. This is so as not to distract anyone from this incredible experience and also for the safety of the party goers and of course our animals, who can get freaked out!
Yes, there is a minimum of a £50 non refundable deposit to confirm your booking. This is usually paid via bank transfer. We can then accept the balance in cash on the day of the event or via bank transfer before we attend. You can of course pay the full balance upon booking if this is easier. For events booked within 2 weeks notice, we will require the full balance upfront. Once we have received deposit/payment and confirmed the booking, we can email you our exclusive party invites for you to to send out to your guests if you choose!
We will aim to arrive around 10-15 minutes before most parties to set up. For larger events/ fairs etc we may need arrive up to an hour before hand.
Yes, absolutely! We will need you to ensure we have a place to park outside the venue. We have a lot of animals/ equipment to bring in/out and we need to be able to do this quickly and safely please! Please note, if there is not adequate space for us to park and unload, we will unfortunately not be able to continue with the event. Please note: If any parking charges or fines are incurred, this cost will need to be covered by the customer.
Our animals are extremely well socialised with people and other animals and are used to be handled frequently on a daily basis. Of course any creature CAN bite if it feels endangered or threatened, just as we would try to defend ourselves in the same situation, however, as long as we treat them kindly and with respect and follow our guidelines, there should not be any chance of this as all of our animals are incredibly docile and extremely loving and friendly!
This is a 99% yes answer! Making sure that we are the most hands on, interactive animal experience around is our main focus! We aim to make sure that every single person gets to at least stroke or touch every single animal! In most instances we even try and do at least one guest feeding experience with at least one of our animals…although this depends on if the animal is hungry at the time! Of course on occasion, if one of the animals decides that they are suddenly not in the mood to be petted, we must respect this and then we will just show them only.
Our set price experiences usually last for approximately 1 hour. If you require a longer time, then please contact us for a bespoke quote.
All our experiences are priced at a set cost of £200 for a 1 hour (approx.) experience. We try and keep our prices as low and fair as possible. We have more animals than most other animal party companies and they all need housing, quality feeding, cleaning, regular health checks, etc, which is quite costly and we also need specialist equipment. In regards to timing, it takes us around an hour to safely put all the animals in to their transport boxes, then we have the journey and loading/unloading time and costs, and then we have to do the same all over again in reverse, so although we are only with you for an hour, it is roughly 3-4 hour work for us! For any parties/ events that require us to attend for longer, or to discuss a public/ educational/ corporate event or fayre, please Contact us to discuss a pricing arrangement.
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